Terms and Conditions

Welcome to George J. Grove & Son, Inc. (“we,” “us,” or “our”) These Terms and Conditions govern your interaction with our services, including the use of SMS/text messaging services provided through our office phone system in partnership with Voxtelesys. By engaging with our texting services or visiting our website georgejgrove.com, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Purpose of Texting Services  

We use texting services powered by Voxtelesys to communicate with clients about construction projects, appointments, updates, and related inquiries. These messages may be sent from our office phone numbers to your mobile device.

2. Consent to Receive SMS Messages

By providing your mobile phone number to us, you expressly consent to receive SMS/text messages from George J. Grove & Son, Inc. regarding our services. This includes project updates, scheduling confirmations, payment reminders, or responses to your inquiries. You confirm that you are the owner or authorized user of the phone number provided.

3. Opting In and Out  

• Opt-In: You may opt in to receive text messages by providing your phone number through our website, a written form, or verbal consent during a call.  
• Opt-Out: To stop receiving texts, reply “STOP” to any message from us. We will process your opt-out request promptly, though you may receive one final confirmation message. You can also contact us directly at (717) 393-0859 or info@georgejgrove.com to unsubscribe.  
• Message Frequency: Message frequency varies based on project needs or your interactions with us. We aim to keep communications relevant and minimal.

4. Costs and Fees  

Standard message and data rates may apply as charged by your mobile carrier. We are not responsible for any fees you incur from receiving our texts. Check with your carrier if you’re unsure about your plan.

5. Eligibility  

Our texting services are intended for clients or prospective clients of George J. Grove & Son, Inc. who are 18 or older and reside in the United States. By using this service, you represent that you meet these requirements.

6. Privacy  

We value your privacy. Your phone number and any information shared via text will be used solely to provide our construction-related services and will not be sold to third parties. For full details, see our Privacy Policy at https://www.georgejgrove.com/privacy-policy/.

7. Acceptable Use  

You agree not to misuse our texting services by sending unsolicited, harassing, or illegal messages through replies. We reserve the right to suspend or terminate your access to our texting services if you violate this policy.

8. Service Limitations  

• Availability: Texting services depend on Voxtelesys and mobile carrier networks. We’re not liable for delays, failures, or undelivered messages due to network issues, power outages, or other factors beyond our control.  
• No Emergency Use: Do not use our texting service for emergencies. For urgent matters, call our office at 717-393-0859 or 911.

9. Construction Services Disclaimer  

These Terms relate only to our texting services. Separate contracts or agreements govern our construction work, including scope, payment, and warranties. Contact us for details on project-specific terms.

10. Limitation of Liability  

To the fullest extent permitted by law, George J. Grove & Son, Inc. and Voxtelesys are not liable for any indirect, incidental, or consequential damages arising from your use of our texting services, including but not limited to lost data or communication errors.

11. Changes to Terms  

We may update these Terms as needed. The most recent version, last updated on February 27, 2025, will always be available on our website at https://www.georgejgrove.com/terms-and-conditions. Continued use of our texting services after changes means you accept the revised Terms.

12. Contact Us  

Questions about these Terms or our texting services? Reach us at:  

• Phone: (717) 393-0859
• Email: info@georgejgrove.com
• Address: 1219 Manheim Pike
             Lancaster, PA 17601

13. Governing Law

These Terms are governed by the laws of Pennsylvania, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of Lancaster County, PA.